Copyright © 2009 for the individual papers
by the papers' authors. Copying permitted for private and academic purposes.
Re-publication of material from this volume requires permission by the copyright
owners. This volume is published by its editors.
Design and Evaluation of e-Government Applications and Services
Proceedings of the 2nd International Workshop on Design and Evaluation of e-Government Applications and Services
(DEGAS'2009) in conjunction with INTERACT'2009, Uppsala, Sweden, August 24th 2009.
Marco Winckler1, Monique Noirhomme-Fraiture2, Dominique Scapin3, Gaelle Calvary4 and Audrey Serna4
1 IHCS-IRIT, University Paul Sabatier (France)
2 Université Notre-Dame de la Paix (Belgium)
3 INRIA-Rocquencourt (France)
4 University of Grenoble (France)
Table of Contents
X-Gov: Crossmedia for Government Services
Flavio Miyamaru and Lucia Filgueiras (pp. 1-9)
Profiling User Requirements for Multi-Target e-Government Applications: a case study
Marco Winckler, Dominique Scapin, Florence Pontico, Gaelle Calvary and Audrey Serna (pp. 9-16)
MultiStates: Monitoring Databases With Acoustic and Intuitive Perspective Wall Interaction
Thomas Gladisch, Dirk Willuhn and Gerhard Weber (pp. 17-23)
Advanced Quality Tools for eGovernment Services
Antonio Candiello, Andrea Albarelli and Agostino Cortesi (pp. 24-29)
Using Human Language Technology to Support the Handling Officers at the Swedish Social Insurance
Hercules Dalianis, Ola Knutsson and Teresa C. Pargman (pp. 30-32)
E-government HCI: a Genuine Research Field?
D. L. Scapin (pp. 33-37)
Accessibility of Mobile Phone Applications
Gerhard Weber (pp. 38-39)
Senior Web Surfer
Isabelle Motte and Monique Noirhomme-Fraiture (pp. 40-41)
Full text of proceedings (single file)
21-Aug-2009: submitted by Marco Winckler
21-Aug-2009: published on CEUR-WS.org