2012 for the individual papers
by the papers' authors. Copying permitted only for private and academic purposes.
This volume is published and copyrighted by its editors.
Interplay between User Experience and Software Development
Proceedings of the 2nd International Workshop on the Interplay between User Experience Evaluation and Software Development
In conjunction with the 7th Nordic Conference on Human-Computer Interaction (NordiCHI 2012)
Copenhagen, Denmark, October 14, 2012.
* University of Leicester, United Kingdom & ETH Zürich, Switzerland.
# Universitat Politècnica de València, Spain.
+ Delft University of Technology, The Netherlands.
** University of Iceland, Iceland.
Table of Contents
Interplay between User Experience Evaluation and Software Development: State of the Art
Effie Law, Silvia Abrahão, Arnold Vermeeren, Ebba Hvannberg
Ideas Mapping, Surface Computing and User Experience
Zaphiris Panayiotis, Andri Ioannnou, Fernando Loizides, Christina Vasiliou
Are Software Companies Aware of UX?
Carmelo Ardito, Paolo Buono, Maria Francesca Costabile, Rosa Lanzilotti
Influence of Usability on Customer Satisfaction: A Case Study on Mobile Phone Services
Rodrigo de Oliveira, Mauro Cherubini, Nuria Oliver
Effectiveness and Efficiency as Conflicting Requirements in Designing Emergency Mission Reporting
Erik G. Nilsson, Asbjørn Følstad
The Craft of Programming Interaction
A Cross-Disciplinary UX Evaluation of a CRM System
Identifying User eXperiencing Factors along the Development Process: A Case Study
Marco Wincker, Cedric Bach, Regina Bernhaupt
The Big Picture of UX is Missing in Scrum Projects
Marta Lárusdóttir, Åsa Cajander, Jan Gulliksen
The Early Phases of UX: Why They are Important (More than Evaluation), and What They are
AHP Supported Evaluation of LMS Quality
Bojan Srdevic, Matija Pipan, Zorica Srdevic, Tanja Arh
To Measure or not to Measure UX: An Interview Study
Effie Lai-Chong Law, Paul van Schaik
The whole proceedings can also be downloaded as a single file (pdf).
22-Nov-2012: submitted by Silvia Abrahão, Adrián Fernández
22-Nov-2012: published on CEUR-WS.org