Preface
This volume contains papers presented at the 4th EmpathiCH Workshop --- (Re-)Thinking Empathy's Materiality in HCI --- held on April 14, 2026, in Barcelona, Spain, co-located with the ACM CHI Conference on Human Factors in Computing Systems (CHI'26).
This year we received 27 paper submissions from across the world, of which 21 high-quality papers were accepted and published in these proceedings.
Each contributed paper was peer-reviewed by at least two reviewers drawn from the workshop's program committee.
Building on three prior iterations of the EmpathiCH series --- at CHI'22 (New Orleans, USA), CHI'23 (Hamburg, Germany), and CHI'24 (Honolulu, USA) --- this fourth edition consolidates and advances the community's ongoing inquiry into empathy's role in HCI research and practice.
Where previous editions examined empathy as a design methodology and scrutinized its application across diverse user groups and contexts, this edition takes a step back to situate empathy within a sociomaterial framework.
Papers and workshop discussions were organized around three constitutive dimensions: (1) empathic technologies, their materialities and affordances; (2) social practices of empathy in design and research; and (3) the context, situatedness, intentionality, and temporality of empathy.
Through this lens, the workshop worked toward co-developing a sociomaterial taxonomy for empathy in HCI, offering conceptual clarity and practical guidance for researchers and practitioners.
The success of EmpathiCH'26 depends on the contributions of many individuals.
We thank all authors who submitted their work, and the members of our program committee for their careful reviews and constructive feedback.
We also thank the broader EmpathiCH community, including members of our Slack platform and podcast series Conversations on Empathy-Centric Design, for the sustained engagement that makes this workshop series possible.
Finally, we thank all participants for their presence, openness, and contribution to the collective discussions that are at the heart of EmpathiCH.
We hope this edition marks a meaningful step toward a more coherent and critical understanding of empathy in HCI.
The EmpathiCH'26 Organizing Committee
May, 2026
Table of Contents
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Embodiment as Sociomaterial Factor in Empathic Agent
Matthias Schmidmaier,
Sven Mayer
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No Hard Feelings: The Protective Power of AI Empathy During Interaction Failures
Fotis Efthymiou,
Alex Mari,
Ertugrul Uysal,
Jeffrey Brook
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Processed Empathy: How AI "Social Zombies" Hijack Human Vulnerability
Ciarán O'Driscoll,
Martin Dechant
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From Imagination to Simulation: How Conversational AI Reconfigures the Fantasy Dimension of Cognitive
Empathy
Alina A. Karl
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The Aesthetics of Friction: Designing Empathic Technologies for Reflective Behavior Change
Till Maria Jürgens,
Matthias Laschke
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Silent Connection: Silence as Empathic Care in Conversational AI Design
Melika Vafafar,
Sian Joel-Edgar,
Hossein Dabbagh,
Chee Siang Ang,
Casper Harteveld
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Stop Mimicking Human Empathy: Designing Empathy as a Mediated, Bounded, and Relational Characteristic of an AI Companion for Emergency Departments
Jacobe Klein,
Peter Sörries,
Yasemin Mutlugil,
Claudia Müller-Birn
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A Sociomaterial Reframing of Empathy in Conversational Virtual Humans
Anna Xygkou-Tsiamoulou,
Alexandra Covaci,
Jim Ang
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Affective Touch: Exploring Empathic Communication with Visually Impaired Children
Lena M. Nischwitz,
Philipp S. Fabritius,
Giuseppe Sanseverino,
Lewis L. Chuang
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Provocations for Empathy-Centric Design in End-of-Life Planning
Ramprabu Thangaraj,
Alisha Pradhan
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Simulating the Illegible and Diffuse: A Weird XR for Materialising Empathy Without Essentializing Embodied Experiences of Discrimination
Julia Himmelsbach,
Lukas Kröninger,
Diotima Bertel
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Empathy Beyond Accuracy: Reinterpreting User Understanding in the Age of Large Language Model
Jie Li,
Katja Hölttä-Otto
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Learning Experiences and the Emotions That Shape Student Learning
Carina Ziegler,
Isa Jahnke
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Mental Health Chatbots: Effects of Empathic Tone on Perceived Empathy and Trust
Mojgan Moshirpour,
Mohammad Moshirpour,
Qiao Sun
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User-Led Storytelling with Generative AI Artifacts to Promote Empathic Design
Tony W. Li,
Steven P. Dow
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emPLANThy: Exploring Interactive Plants for Neurodiverse Empathic Experiences
Diana Pimentel,
Isabel Neto,
Tiago Guerreiro
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Rehearsal For Ageing: Reimagining Empathy through Ageing Preparation Using An Augmented Reality Visual Impairment Simulation
Ximing Shen,
Giulia Barbareschi,
Chihiro Sato,
Kouta Minamizawa
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From Galleries to Generators: Applying Museum Empathetic Strategies to Reduce Confirmation Bias in Chatbots
Cassandra Kist
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Prioritizing Therapeutic Alignment Over Simulated Artificial Intelligence Empathy
Soraya S Anvari,
Rina R Wehbe
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Empathy at the Boundary: Sustainable HCI Research Practice in Sensitive Contexts
Annalisa Degenhard,
Jennifer Spohrs,
Stefan Tschoeke,
Enrico Rukzio
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Who Cares? Rethinking Empathy in Chatbot Interaction
Boyd Branch,
Alexandra Covaci