| Vol-1985 urn:nbn:de:0074-1985-1 Copyright © 2017 for the individual papers by the papers' authors. Copying permitted for private and academic purposes. This volume is published and copyrighted by its editors.

# BPM-Industry 2017
BPM 2017 Industry Track

### Proceedings of the BPM 2017 Industry Track
co-located with the 15th International Conference on Business Process Management (BPM 2017)

### Barcelona, Spain, September 10-15, 2017.

Edited by

### Marco Brambilla *
Thomas Hildebrandt **

* Politecnico di Milano, Dipartimento di Elettronica, Informazione e Bioingegneria. 20133 Milano, Italy
** IT University of Copenhagen (ITU), Department of Computer Science. 2300 Copenhagen, Denmark

## Table of Contents

- Preface

- Problems and Challenges When Implementing a Best Practice Approach for Process Mining in a Tourist Information System 1-12
  Marian Lux, Stefanie Rinderle-Ma
- iPRODICT - Intelligent Process Prediction based on Big Data Analytics 13-24
  Nijat Mehdiyev, Andreas Emrich, Bjorn Stahmer, Peter Fettke, Peter Loos
- Improving Operational Performance in Service Delivery Organizations by Using a Metaheuristic Task Allocation Algorithm 25-37
  Rahul Paul, R. P. Jagadeesh Chandra Bose, Stephan K. Chalup, Raravi Gurulingesh
- Declarative Process Models in Government Centric Case and Document Management 38-51
  Lasse Hende Norgaard, Jesper Birch Andreasen, Morten Marquard, Soren Debois, Frans Saxbeck Larsen, Vagn Jeppesen
- Decision Management in the Insurance Industry: Standards and Tools 52-63
  Kimon Batoulis, Alexey Nesterenko, Guenther Repitsch, Mathias Weske
- Introducing Semantic Services for Continuous Agile Enterprise and Process Modeling 64-70
  Julia Bilinkis (Stavenko), Nikolay Kazantsev
- An Applied Method for Selecting a Business Process Management Tool in Enterprise Software Project 71-80
  Mehmet Mustafa Gursul
- The Project Start Review Group 81-87
  R.J. Macasaet
- Engineering Management through M-PDCA in Defense Industry: The Case of FNSS 88-99
  Pinar Bakal, Zeynep Ozturk, Ari Bostan
- Business Process Context for Message Standards 100-111
  Nenad Ivezic, Miroslav Ljubicic, Marija Jankovic, Boonserm Kulvatunyou, Scott Nieman, Garret Minakawa
- Electronic Office: Zero-code Process Automation in the Google Cloud 112-123
  Anantharamaiah Prabhakar
- Digitalising the General Data Protection Regulation with Dynamic Condition Response Graphs 124-134
  Emil Heuck, Thomas T. Hildebrandt, Rasmus Kiaerulff Lerche, Morten Marquard, Hakon Normann, Rasmus Iven Stromsted, Barbara Weber

2017-11-06: submitted by Marco Brambilla, metadata incl. bibliographic data published under Creative Commons CC0
2017-11-07: published on CEUR-WS.org |valid HTML5|