| Vol-2789 urn:nbn:de:0074-2789-9 Copyright © 2020 for the individual papers by the papers' authors. Copyright © 2020 for the volume as a collection by its editors. This volume and its papers are published under the Creative Commons License Attribution 4.0 International (CC BY 4.0).

# STPIS 2020
Socio-Technical Perspective in IS Development 2020

### Proceedings of the 6th International Workshop on Socio-Technical Perspective in IS Development (STPIS 2020)

### Virtual conference in Grenoble, France, June 8-9, 2020.

Edited by STPIS'20 chairs:

### Peter Bednar *
Alexander Nolte **
Mikko Rajanen ***
Helena Vallo Hult ****
Anna Sigridur Islind *****
Federico Pigni ******

* University of Portsmouth, UK & Lund University, Sweden
** University of Tartu, Estonia & Carnegie Mellon University, USA
*** University of Oulu, Finland
**** University West, Sweden & NU Hospital Group, Sweden
***** Reykjavik University, Iceland
****** Grenoble Ecole de Management, France

## Table of Contents

- Preface i-iii
  Summary: There were 32 papers submitted for peer-review to this workshop. Out of these, 28 papers were accepted for this volume. In addition the volume contains an extended abstract of the keynote.

### Keynote

- Sociotechnical Approaches in the Era of Data Science and AI iv-vi
  Amany Elbanna

### Worksystem

- Exploring the Smart City Adoption Process: Evidence from the Belgian Urban Context 1-7
  Emanuele Gabriel Margherita, Giovanni Esposito, Stefania Denise Escobar, Nathalie Crutzen
- Dimensions of Integration in Sociotechnical Systems 8-13
  Steven Alter
- Theorizing Universal Socio-Technical Mechanism 14-18
  Louise Harder Fischer
- Digital Technology and Employee Well-Being: The Role of Employee Attributions 19-27
  Benedetta Colaiacovo, Silvia Gilardi, Marco Guerci
- Usability: A Cybernetics Perspective 28-33
  Mikko Rajanen, Dorina Rajanen

### Organizational Change

- Organizational Change As An Example Of Socio-Technical Design 34-42
  Ijeoma Ojukwua, Peter Bednar
- Switching Organizations for the Digital Age: A New Strategic Approach 43-52
  Paolo Bongarzoni, Antonio Marturano
- How Millenials, Gen Z, and Technology are Changing the Workplace Design? 53-59
  Marija Topuzovska Latkovikj, Mirjana Borota Popovska
- Complex Project Management: Using Complexity and Volatility to Guide Hybrid Methodological Practices 60-70
  Silvana Costantini, Jon G. Hall, Lucia Rapanotti
- The Tetrix – A User Friendly Variation on the Viable Systems Model 71-75
  Edmund J. Fish

### Education

- Can Johnny Actually Like Security Training? 76-83
  Joakim Kävrestad, Evelina Friman, Joacim Bohlander, Marcus Nohlberg
- Exploring the Relevance of Information Security Policies Within UK Schools: A Practitioner Perspective 84-90
  Martin Sparrius
- Designing With Socio-Technical Aspects in Mind Starts With University Courses: An Experience Within an HCI Course 91-100
  Laura Tarantino
- The Medium is the Message, or the Mediating Conditions for Informing Systems 101-109
  Markus Lahtinen

### Industry 4.0

- Joint Organizational Design 4.0: Revisiting the Socio Technical Principles 110-120
  Emilio Bartezzaghi, Raffaella Cagliano, Filomena Canterino, Marco Guerci, Silvia Gilardi, Emanuela Shaba
- Exploring the Socio-Technical Interplay of Industry 4.0: A Single Case Study of an Italian Manufacturing Organisation 121-126
  Emanuele Gabriel Margherita, Alessio Maria Braccini
- Collective Intelligence, Crowd Dynamics, and Co-Creation: Preliminary Insights from a Case Study in Robotics Innovation Facilities (RIFs) 127-132
  Gianluigi Viscusi

### Systemic Sustainability

- Sustainability in Work Practices 133-139
  Lucia Pascarella, Peter Bednar
- Drivers of Knowledge Conversion in Socio-Technical Systems 140-145
  Antonio De Nicola, Maria Luisa Villani, Francesco Costantino, Andrea Falegnami, Riccardo Patriarca
- Designing Democratic Dialogue into Medical Practice 146-154
  Eleanor Wynn, Helena Vallo Hult
- Digital Systems in High-Reliability Organizations: Balancing Mindfulness and Mindlessness 155-161
  Paolo Spagnoletti, Andrea Salvi

### Sociotechnical Security

- The Language Effect in Phishing Susceptibility 162-167
  Joakim Kävrestad, Rickard Pettersson, Marcus Nohlberg
- Automatic Detection of Fake News 168-179
  Pontus Nordberg, Joakim Kävrestad, Marcus Nohlberg
- The (Un)Invited in Collective Action on Social Media: A Socio-Technical Perspective of Fake News 180-185
  Alessio Maria Braccini
- An Accimap Waiting to Happen: Using Multi-Coding Frameworks to Accelerate Risk Analysis and Management 186-194
  Thomas Richard McEvoy
- Towards a Maturity Improvement Process – Systemically Closing the Socio-Technical Gap 195-205
  Grethe Østby, Stewart James Kowalski, Basel Katt

### Research Essays

- Socio-Technical-Natural Systems Thinking (STN) Technological Dreams, Sociological Repairs, Natural Cleanup? 206-218
  David L. Hawk
- The Utility of a ‘Socio-Technical’ Systems Theory of Crisis? 219-226
  Edward P. Borodzicz

2020-12-23: submitted by Alexander Nolte, metadata incl. bibliographic data published under Creative Commons CC0
2020-12-28: published on CEUR Workshop Proceedings (CEUR-WS.org, ISSN 1613-0073) |valid HTML5|