| Vol-3016 urn:nbn:de:0074-3016-0 Copyright © 2021 for the individual papers by the papers' authors. Copyright © 2021 for the volume as a collection by its editors. This volume and its papers are published under the Creative Commons License Attribution 4.0 International (CC BY 4.0).

# STPIS 2021
Socio-Technical Perspective in IS Development 2021

### Proceedings of the 7th International Workshop on Socio-Technical Perspective in IS Development (STPIS 2021)

### Virtual conference in Trento, Italy, October 11-12, 2021.

Edited by STPIS'21 chairs:

### Peter Bednar *
Alexander Nolte **
Mikko Rajanen ***
Anna Sigridur Islind ****
Helena Vallo Hult *****
Fatema Zaghloul ******
Aurelio Ravarini *******
Alessio Maria Braccini ********

* University of Portsmouth, UK & Lund University, Sweden
** University of Tartu, Estonia & Carnegie Mellon University, USA
*** University of Oulu, Finland
**** Reykjavik University, Iceland
***** University West, Sweden & NU Hospital Group, Sweden
****** University of Southampton, UK
******* LIUC Business School, Italy
******** Università degli Studi della Tuscia, Italy

## Table of Contents

- Preface i-iii
  Summary: There were 31 papers submitted for peer-review to this workshop. Out of these, 23 papers were accepted after a revision and a second round of peer-reviews.

### Introductory session 1

- Scandinavian approaches in systems development 1-10
  Per Flensburg

### Cybersecurity 1

- How do Bitcoin users manage their private keys? 11-21
  Gunnar Lindqvist, Joakim Kävrestad, Dennis Modig, Ali Padyab
- Consulting the Oracle at Delphi – Combining Risk I and Risk in cyber security 22-31
  Richard McEvoy, Stewart Kowalski
- A case study of a municipality phishing attack measures - towards a socio-technical incident management framework 32-45
  Grethe Østby, Stewart James Kowalski
- Multi-paradigmatic approaches in cybersecurity economics 46-65
  Mazaher Kianpour, Stewart James Kowalski, Harald Øverby

### Industry 4.0 and beyond

- Freelancers 4.0: the impacts of freelancers on the adoption of Industry 4.0 under a socio-technical perspective 66-73
  Emanuele Gabriel Margherita, Jérôme Sulbout
- Socio-technical perspectives in the Fourth Industrial Revolution - Analysing the three main visions: Industry 4.0, the socially sustainable factory of Operator 4.0 and Industry 5.0 74-82
  Emanuele Gabriel Margherita, Alessio Maria Braccini
- Informal leaders and their influence within information system organisations in developing countries: A case study in Mexico 83-99
  Edgar Hernandez-Rojas, Ahmed Imran, Luke Nguyen-Hoan

### Crowds and society

- Success factors and challenges in digital forensics for law enforcement in Sweden 100-116
  Milagros D. Cervantes Mori, Joakim Kävrestad, Marcus Nohlberg
- Citizen science and socio-technical perspective: reflection on a possible integration 117-124
  Andrea Spasiano
- Crowd dynamics in internal crowdsourcing: insights from higher education 125-131
  Gianluigi Viscusi, Christopher L. Tucci
- Skullduggery in peer-to-peer networks and the need for a new cyber-social theory 132-142
  Donna Champion

### Introductory session 2

- Beyond incentives and sanctions – Extending the portfolio of IS coordination by systematic design of informal interventions 143-157
  Robert Winter

### Taking it wide

- Heuristic-based evaluation for socio-technical systems 158-177
  Felix Thewes, Thomas Herrmann, Marina Konrad
- The fly in the soup: A critical realism perspective on the role of the engaged researcher 178-188
  Helena Vallo Hult, Anna Sigridur Islind, Livia Norström, Sara Willermark
- De gustibus non est disputandum, but usability is not a matter of taste 189-197
  Mikko Rajanen

### Cybersecurity 2

- A holistic approach of how to handle patient information to support seamless and secure care 198-203
  Eva Söderström, Nomie Eriksson, Rose-Mharie Åhlfeldt
- Development of an IT-supported anti-fraud-framework for SMEs: An architectural concept for risk management using the ‘Man-Technology-Organization’ approach 204-215
  Michaela K. Trierweiler
- Is cyber-security the new lifeboat? An exploration of the employee’s perspective of cyber-security within the cruise ship industry 216-231
  Victoria Knight, Moufida Sadok
- Governing online terrorist propaganda: A societal security issue 232-242
  Victoria A. Jangada Correia, Moufida Sadok

### Change

- Exploring digitalisation in agriculture through socio-technical perspectives 243-250
  Chiara Cagnetti, Alessio Maria Braccini
- Unmasking the drivers and Implementation of change 251-257
  Fatema Zaghloul, Peter Bednar
- Gender equality: the need for explicit address and actions in ICT and Socio-Technical Systems agendas 258-267
  Laura Tarantino, Antinisca Di Marco

2021-11-17: submitted by Mikko Rajanen, metadata incl. bibliographic data published under Creative Commons CC0
2021-11-21: published on CEUR Workshop Proceedings (CEUR-WS.org, ISSN 1613-0073) |valid HTML5|