
@inproceedings{BIS:2008/3/405
  author        = {Duong Nguyen and
                   Simon Thompson and
                   Cefn Hoile},
  title         = {Hubbub - An innovative customer support forum},
  year          = {2008},
  session       = {2nd Workshop on Social Aspects of the Web (SAW 2008)},
  pages         = {55--67},
  crossref      = {BIS:2008/3},
  bibsource     = {BIS, http://bis.kie.ae.poznan.pl/biblio/}
  abstract      = {}
}

  
@proceedings{BIS:2008/3
  editor        = {Dominik Flejter, Slawomir Grzonkowski, Tomasz Kaczmarek, Marek Kowalkiewicz, Tadhg Nagle, Jonny Parkes},
  booktitle     = {BIS 2008 Workshop Proceedings, Inssbruck, Austria, 6-7 May 2008},
  title         = {BIS 2008 Workshop Proceedings, Inssbruck, Austria, 6-7 May 2008},
  publisher     = {Department of Information Systems, Poznań University of Economics},
  issn          = {1613-0073},
  volume        = {333},
  year          = {2008},
  bibsource     = {BIS, http://bis.kie.ae.poznan.pl/biblio/}
}
  
