| Vol-4034 urn:nbn:de:0074-4034-X Copyright © 2025 for the individual papers by the papers' authors. Copyright © 2025 for the volume as a collection by its editors. This volume and its papers are published under the Creative Commons License Attribution 4.0 International (CC BY 4.0).

# BIR-WS 2025
BIR 2025 Workshops and Doctoral Consortium

### Joint Proceedings of the BIR 2025 Workshops and Doctoral Consortium
co-located with 24th International Conference on Perspectives in Business Informatics Research (BIR 2025)

### Riga, Latvia, September 17-19, 2025.

Edited by

### Martin Henkel 1
Rūta Pirta 2
Marite Kirikova 2
Peter Forbrig 3
Charles Møller 4
Ulf Seigerroth 5
Kurt Sandkuhl 3,5
Björn Johansson 6
Gideon Mekonnen Jonathan 1
Tarmo Robal 7
Diana Kalibatiene 8
Jānis Grundspeņkis 2

1 Stockholm University, Stockholm, Sweden
2 Riga Technical University, Riga, Latvia
3 University of Rostock, Rostock, Germany
4 Aarhus University, Aarhus, Denmark
5 Jönköping University, Jönköping, Sweden
6 Linköping University, Linköping, Sweden
7 Tallinn University of Technology, Tallinn, Estonia
8 Vilnius Gediminas Technical University, Vilnius, Lithuania

## Table of Contents

- Preface
  Summary: Out of 31 initial submissions, this volume contains 21 papers (17 regular and 4 short). In addition to this, 2 abstracts of tutorials is included for a total of 23 papers presented at the BIR 2025 Workshops and Doctoral Consortium day.

### BITA 2025

- From tool to colleague: how AI partnership transforms the developers’ identity across cultural boundaries 1-15
  Olivier Le Van, Valentina Curcio
- The importance of an ontological view of a business system for the correct design of its business processes 16-29
  Václav Řepa
- Integrating business models of actors in digital business ecosystems 30-41
  Ben Hellmanzik, Kurt Sandkuhl, Hauke Hansen Pruss, Alexander Kolev, Yannik Blank
- Factors and consequences of loneliness in the digital workplace: A systematic literature review and framework for empirical testing 42-51
  Feline Kreye, Jennifer Hynes, Hasan Koç
- Towards building blocks for predictive analysis of HVAC systems 52-60
  Nikola Ivanovic, Benjamin Nast
- Resolving system-organisational misfits: development and assessment of a misfit resolution framework for off-the-shelf ERP systems 61-69
  Anna Jegorova

### ManComp 2025

- Toward a knowledge management method for training customer support AI agents 70-83
  Edgars Dzenuska, Peteris Rudzajs
- Requirements for game-based learning design framework for information system integration in the context of post-merger integration 84-95
  Ksenija Lace, Marite Kirikova
- Addressing functionality gaps, data integrity, and system interoperability in enterprise systems 96-107
  Matiss Gaigals
- Empirical evidence of using C4 design method in development of edge-cloud systems 108-115
  Jānis Grabis, Jānis Kampars
- Towards a process-centric knowledge management capability for design thinking 116-130
  Anca Moldovan, Robert Andrei Buchmann
- Structuring complexity: A functional evaluation of Jira tools for requirements management 131-142
  Agnese Rozenberga

### CODiT 2025

- Initial framework of active ownership of a public e-service within transformational government 143-156
  Eriks Sneiders
- A hybrid artificial intelligence to support information retrieval in smart buildings 157-169
  Massimo Callisto De Donato, Emanuele Laurenzi, Daniele Porumboiu
- Organizational strategies for employee well-being: Balancing work-life demands in the tech industry 170-183
  Hasan Koç, Jennifer Hynes, Aslı Berat Acar
- Object-centric process mining for public sector transformation 184-197
  Ednira de Moura Figueiredo, Amin Jalali
- Towards a client-based digital twin for decision making: a workforce integration use case 198-212
  Ghina Kassem, Stella Gatziu Grivas, Arianna Fedeli
- AI for the public sector: Readiness, adoption, and the public value promises 213-226
  Gideon Mekonnen Jonathan, Bemenet Kasahun Gebremeskel, Sileshi Demesie Yalew, Josue Kuika Watat

### Doctoral Consortium 2025

- Techniques for strengthening the Digital Business Ecosystem: selection and implementation in the organization 227-235
  Beāte Krauze
- Prompt engineering for facilitating requirement elicitation from multi-format inputs 236-245
  Mantas Razinskas
- Developing machine learning-based intrusion detection systems for IoT environments 246-255
  Zhe Deng

### Tutorials

- Building enterprise models using Fractal Enterprise Model (FEM) and FEM toolkit - abstract 256-256
  Ilia Bider
- Implementing scaled agile framework to manage complex software development projects - abstract 257-257
  Bohdan Haidabrus

2025-09-11: submitted by Martin Henkel, metadata incl. bibliographic data published under Creative Commons CC0
2025-09-19: published on CEUR Workshop Proceedings (CEUR-WS.org, ISSN 1613-0073) |valid HTML5|