| Vol-4127 urn:nbn:de:0074-4127-x Copyright © 2025 for the individual papers by the papers' authors. Copyright © 2025 for the volume as a collection by its editors. This volume and its papers are published under the Creative Commons License Attribution 4.0 International (CC BY 4.0).

# EGOV-OWP 2025
Ongoing Research, Workshops, and Posters at EGOV-CeDEM-ePart 2025

### Proceedings of Ongoing Research, Workshops, and Posters of the International Conference EGOV-CeDEM-ePart 2025

### University for Continuing Education, Krems, Austria, August 31-September 4, 2025.

Edited by:

### Jolien Ubacht *
Manuel Pedro Rodríguez Bolívar **
Lieselot Danneels ***
Roel Dobbe ****
Sara Hofmann *****
Marijn Janssen ******
Ida Lindgren *******
Euripidis Loukis ********
Francesco Mureddu *********
Anna-Sophie Novak **********
Panos Panagiotopoulos ***********
Peter Parycek ************
Gabriela Viale Pereira *************
Gerhard Schwabe ***************
Anthony Simonofski **************
Efthimios Tambouris ***************
Vera Spitzer *************

*Delft University of Technology, The Netherlands
**University of Granada, Spain
***Ghent University, Belgium
****Delft University of Technology, The Netherlands
***** University of Agder, Norway
****** Delft University of Technology, The Netherlands
*******Linköping University, Sweden
********University of Aegean, Greece
*********The Lisbon Council, Belgium
**********University for Continuing Education Krems, Austria
***********Queen Mary University of London, United Kingdom
************Fraunhofer Fokus, Germany
*************University for Continuing Education Krems, Austria
**************University of Zurich, Switzerland
***************University of Namur, Belgium
****************University of Macedonia, Greece
*****************University Koblenz, Germany

## Table of Contents

- Editorial
  Summary: this volume contains 28 full research papers, 3 short papers, 6 workshop descriptions, and 17 posters. All submissions were assessed through a double-blind peer-review process, with at least three reviewers per submission.

### Ongoing Research

- Enabling Inclusive Civic Engagement in AI Initiatives: The Case of Queens Public Library
  Zong-Xian Huang, Mila Gascó-Hernandez, J. Ramon Gil-Garcia
- Digital Product Passports: Opportunities for Cross-Border eCommerce Risk Management
  Boriana Rukanova, Toni Männistö, Jolien Ubacht, Yao Hua Tan, Frank Janssens, Susana Wong Chan
- What Constitutes ICT Supplier Capabilities? A Scoping Review and Integrated Framework
  Per Steiner, Leif Sundberg
- Unraveling the Digital Governance Systems Divide
  Marine Benli-Trichet, Fabiano Angelico, Ana Luiza de Moraes Azenha, Melani Barlay, Redina Berkachy, Junmo Cheon, Leondardo Colosante, Lorrain Fornerod, Didier Gohourou, Gabriel Hofmann, Hsin-Ying Huang, Stefan Kalberer, Rossella Lorusso, Čedomir Markov, Borislav Mavrov, Anna Picco-Schwendener, Annisa Dea Rachmantya, Nangsay Seldon, Hyeon Su Seo Melvin Vettukalel, Jean-Patrick Villeneuve, Jonathan Wheatley, Jonas Wüthrich, Uwe Serdült
- Problems in Public Sector Digitalization Strategies
  Niklas Kloth, Zoi Nikolarakis
- European Sociotechnical Imaginaries of Government Technology between Value Proposition and Tangible Policymaking
  Luca Tom Bauer, Jan Westermann, Konrad Degen, Björn Niehaves
- Framing Civic Engagement through E-Participation - Towards Immersive Public Decision Making
  Raphael Palombo, Jan Westermann, Marc Wyszynski, Björn Niehaves
- TeleTraining in Crisis Management – A literature review
  Jarle Lowe Sorensen, Eric Carlstrom, Laurits Rauer Nielsen, Lene Sandberg, Marius Rohde Johannessen, Lasse Berntzen, Amir Khorram-Manesh
- Enhancing Helios with Biometric Authentication and Smartphone-Automated Verifiability
  Jurlind Budurushi, Khalid Abdullah, Farhan Al Sadi, Hosam Zarouk, Abdelwahab Almasri, Armstrong Nhlabatsi
- Can Automation Increase Quality of Government? A Study of Citizens’ Attitudes to Automation in Sweden
  Leif Sundberg, Elin Wihlborg, Thomas Denk
- Operationalizing Collective Digital Transformation
  Fredrik Carlsson
- Data-driven Policymaking and Monitoring for the Circular Economy: Conceptualization of Data Sources and Information
  Michiel Pauwels, Jolien Ubacht, Rene Reich, Boriana Rukanova, Jelmer Lennartz, Luc Alaerts, Elmer Rietveld, Yao-Hua Tan, Karel Van Acker
- The impact assessment of AI smart city services leveraging high value datasets
  Luca Alessandro Remotti, Francesco Mureddu, Maria Patrizia Meloni
- Systemic Risks of Algorithms in Social Welfare: Combining Actor Analysis and System Safety Analysis
  Wybe Segeren, Haiko van der Voort, Roel Dobbe
- From Silos to Synergy: Institutional Entrepreneurship in Collective Digital Transformation in the Public Sector
  Marcus Matteby
- Distributed Digital Leadership for All-of-Government Digital Transformation: Challenges and Enabling Processes
  Boniface Ushaka Adie, Mary Tate, Elizabeth Valentine, Wonhyuk Cho
- Examining collaborative governance models in strategic smart initiatives for addressing climate change in urban contexts
  Cristina Alcaide Muñoz, Laura Alcaide Muñoz, Manuel Pedro Rodríguez Bolívar, Rocio De la Torre Martínez
- Digital Transformation Patterns of Smart City Strategic Plans of Greek Local Government Organizations
  Euripidis Loukis, Ioanna Spachiou
- Governance and Crisis Management: Coordination and Roles in Rio Grande do Sul’s Flood Response
  Gregor Eibl, Edimara Mezzomo Luciano, Gabriela Viale Pereira
- Natural Language Processing for Sustainable and Ethical Citizens’ Participation and Public Service Co-Creation: Current Applications, Methods, and Future Challenges
  Zoi Lachana, Mohsan Ali, Yannis Charalabidis, Loukis Euripidis
- Developing Machine Learning Models for the Analysis of Citizens’ Contributions from E-Participation
  Marten Borchers, Delzar Habash, Eva Bittner
- Understanding Government’s AI Readiness in Public Financial Management: A Case Study of AI for Financial Advisors
  Emyana Sirait, Anneke Zuiderwijk, Marijn Janssen
- Unique Uniform: A Taxonomy for Locally Contextualized Public Service Models
  Binh An Patrick Nguyen, Mathias Rusche, Hendrik Scholta
- Co-creating a self-assessment framework for public administrations in climate adaptation projects with a generative governance perspective
  Cesar Casiano Flores, Gül Özerol, Kris Lulofs, Sergio Alvarado Vazquez, Renate Postma
- People, Processes, and Innovation Progress: Understanding Organizational Drivers of AI Adoption in the Public Sector
  Saurav, Stanislav Mahula, Joep Crompvoets
- Data Product Designer: An Experimental Prototype to support Data-Driven Decision-Making
  Susanna Kuper, Juliane Schmeling, Philipp Martin, Qi Kang Chen
- A Supply-Side Perspective on E-Participation and Digital Exclusion in Local Governments: A Thematic Analysis of Municipalities in Ankara, Türkiye
  Niyazi Karabulut, Nilay Yavuz
- Bridging the Digital Divide: Organisational Digital Competencies in Science and Art Centers
  Dilek Dede, Mehmet Fatih Erkoç, Dinçer Dede, Bünyamin Bavli
- Localizing Digital Government: Rethinking Global and Context-Aware Metrics
  Gopala Miron, Maria Alexandra Cunha
- Requirements for Urban Data Platform Federation across Cities
  Samaneh Bagheri
- From Data to Knowledge: A Modular Framework for AI-Enhanced Enrichment of Open Data Portals
  Tobias Siebenlist, Jennifer Gnyp

### Workshops

- Sustainable Digital Twin Prototypes for Small Towns and Regions
  Thomas Delissen, Thomas Lampoltshammer, Lőrinc Thurnay
- Developing a Model for Sustainable Digital Co-Creation in the Public Sector
  Noella Edelmann, Nina Rizun, Naci Karkin, Magdalena Ciesielska, Aleksandra Revina, Nina Khairova, Demetrios Sarantis, Yuliia Bartashevska, Hanna Bondarovych, Tomasz Janowski
- The Future of Circular Economy Monitoring: Conceptualizing Data, Information and IT Tools for Effective Policymaking
  Michiel Pauwels, Jolien Ubacht, René Reich, Boriana Rukanova, Luc Alaerts
- Institutional Design for AI-enabled Deliberation
  Sem Nouws, Marijn Janssen, Efthimios Tambouris
- Building AI and Digital Governance Transformation Capacity in the EU and beyond - Shaping the AI4Gov-X Ecosystem and Platform
  Gianluca Carlo Misuraca, Claudio Feijoo, Marzia Mortati, Camilla Roveri
- REALITIES Master Curriculum Validation Workshop
  Lucy Temple, Gabriela Viale Pereira, Moritz Wild, Manuel Pedro Rodriguez Bolivar, Tomasz Janowski, Grazyna Musiatowicz-Podbial, Elsa Estevez, Edimara Luciano

### Posters

- Unlocking the Full Potential of Public Records: A Conceptual Content Analysis on Archival Use
  Maja Berry
- Unsafe Social Welfare Systems: A System Safety Analysis of the Dutch Childcare Benefit Scandal
  Maurus Enbergs, Sem Nouws, Roel Dobbe
- Exploring Personalized Information Provision In eGovernment: The eGovCollab Project
  Rafail Promikyridis, Michail Polychronis, Efthimios Tambouris, Dimitrios Zeginis, Areti Karamanou, Evangelos Kalampokis, Konstantinos Tarabanis, Marius Johannessen, Lasse Berntzen
- Is More Always Merrier? An Exploration of Co-production Underlying Open Government Data in Indonesia
  Chalisa Ivanka Salsabila, Stanislav Mahula, Joep Crompvoets
- Added-value of Using Open Government Data in Citizen Participation
  Antoine Clarinval, Jonathan Crusoe
- Open Data Foraging: a Semantic Approach to Findability and Understandability
  Eudes Adiba, Antoine Clarinval, Anthony Simonofski
- Informal Futures: Rethinking the Smart City to Bridge the Digital Divide and Foster Urban Belonging
  Dulce Maria Villegas Nunez
- From Consent to Explicit Request: Legal Engineering in the Single Digital Gateway
  Jaouhara Zouagui
- Data spaces and data ecosystems: different names, same purpose?
  Amélie Otto, Anthony Simonofski
- Legitimacy Tensions of Mobile Network Operator Data Sharing for Official Statistics: Lessons learned from the Netherlands and Finland
  Sofie de Wilde de Ligny, Iryna Susha, Koen Frenken
- Facilitating Urban Climate Transitions Through City-to-City Learning: An Overview of the NetZeroCities Twinning Learning Programme
  Luiza Schuch de Azambuja, Lita Akmentina
- AI Adoption in Public Services: Competency Gaps
  Nina Khairova, Virginia Dignum, Nina Rizun, Henry Lopez-Lega
- User-Centric AI-based Interaction Design for Funding Recommendation Tools
  Damir Safin, Dian Balta
- Insights from Designing Agentic AI for an Improved Natural Language Processing in Civic Innovation Processes
  Damir Safin, Dian Balta
- Evaluating Digital Public Services in Swedish Municipalities
  Solange Mukamurenzi
- Collaborative Innovation in the Age of Generative AI: Empowering the Public Sector through Competence Development
  Valerie Albrecht
- Institutional, pedagogical and strategic landscape of AI4Gov-X
  Gianluca Misuraca, Matteo Nicolosi, Gregor Eibl, Lőrinc Thurnay

2025-07-13: submitted by Jolien Ubacht, metadata incl. bibliographic data published under Creative Commons CC0
2025-12-12: published on CEUR Workshop Proceedings (CEUR-WS.org, ISSN 1613-0073) |valid HTML5|