| Vol-963 urn:nbn:de:0074-963-7 Copyright © 2012 for the individual papers by the papers' authors. Copying permitted only for private and academic purposes. This volume is published and copyrighted by its editors.

# BIR 2012
Emerging Topics in Business Informatics Research 2012

### Proceedings of the 11th International Conference on perspectives in business informatics research

### Nizhny Novgorod, Russia, September 24-26, 2012.

Edited by

### Natalia Aseeva *
Eduard Babkin *
Oleg Kozyrev *

* National Research University - Higher School of Economics, Faculty of Business informatics and applied mathematics, Nizhny Novgorod, Russia

## Table of Contents

- Preface

### Session 1: Business and information systems development

- Towards a new modeling method for developing a balanced hierarchical strategy for heterogeneous organizations: the case of universities 1-18
  Nadezhda Titova, Aleksey Shutov, Margarita Karpunina
- Towards improving structure and content of information demand patterns 19-31
  Kurt Sandkuhl, Dirk Stamer
- Software risk management: using the automated tools
  Sergey Avdoshin, Elena Pesotskaya 32-43
- Integrated approach to traceability data management
  Habib Abdulrab, Mhamed Itmi, Tatiana Poletaeva, Sagvan Saleh 44-53
- An evaluation of business process model techniques, using Moody's quality criterion for a good diagram
  Lars-Olof Johansson, Magnus Wärja, Sven Carlsson 54-64

### Session 2: Business, people and systems interoperability

- Impact of information and communication technologies on business process management on small and medium enterprises in the emerging countries
  Ekaterina Bazhenova, Victor Taratoukhine, Jörg Becker 65-74
- Needs, requirements and e-services for collaborative and patient-centered care
  Monica Winge, Benkt Wangler 75-91

20-Feb-2013: submitted by Natalia Aseeva
20-Feb-2013: published on CEUR-WS.org