Volume: Vol-4301 SEPLN-PPD 2026 | Year: 2026

Paper: « Project13 | Project14 | Project15 »

A Multimodal Framework for Customer Service and Incident Management Using Large Language Models

• Carlos Díaz-Morales
• Marcos Checa-Rubio
• Tomás Bernal-Beltrán
• Ronghao Pan
• David Barbáchano
• María del Pilar Salas-Zárate
• Mario Andrés Paredes-Valverde
• Rafael Valencia-García

247-255 PDF 10.83095/ceurws_04301_025