STPIS-STO 2026
Socio-Technical Systems and Organisation 2026

Table of Contents

• Preface
  1-8
  Summary: There were 64 papers submitted in total for peer-review. Out of these, 20 papers were accepted for this volume after a revision, a presentation, and a second round of reviews.

Keynote Papers

• Artificial Emotional Intelligence: Emophilic Users 9-27
  Bob Travica
• From Human–AI Collaboration to Smarter Organisations: A Multi-Level Framework for Organizational Augmented Intelligence (AI+) 28-38
  Antoine Harfouche

Paper Session 1 - Work Systems, Usability & Cognitive Roles

• A Socio-Technical Perspective of Industrial Symbiosis 39-50
  Emanuele Gabriel Margherita
• From Analyst to Orchestrator: The Emerging Cognitive Role of Humans in Agentic Security Operations 51-63
  Daniel Boughton, Iain Reid
• Usability Benefits: An Update for the AI Age 64-79
  Mikko Rajanen
• Extending Situation Awareness Theory to Non-Critical Domains with the Work System Perspective 80-95
  Uttam Jodawat, Vishal Singh

Paper Session 2 - Generative AI, Sociomateriality & Knowledge Systems

• Generative AI Adoption: The Interplay of Individual Effort and Multi-Level Organisational Support 96-124
  Henriika Sarilo-Kankaanranta, Lauri Frank
• A Systematic Literature Review of the Use Cases of Generative Artificial Intelligence in Organisational Knowledge Management 125-142
  Markus Makkonen, Krista Sorri, Jussi Myllärniemi
• Sociomateriality in the Age of Generative AI 143-163
  Karsten Böhm, Katharina Breuss

Paper Session 3 - Digital Product Passports & Adaptable Systems

• Organizational Perspectives on Digital Product Passport Adoption: Results from an Industrial Survey 164-179
  Görkem Kılınç Soylu, Erik Bergström, Joakim Kävrestad, Annika Moscati, Ulf Seigerroth, Linus Sönnerhed, Paraskeva Wlazlak
• Drivers, benefits, and challenges connected to authenticity in DPPs 180-206
  Linus Sönnerhed, Erik Bergström, Ulf Seigerroth, Görkem Kılınç Soylu

Paper Session 4 - Socio-Technical Design, Activity Systems & Inclusion

• IS Expeditions in Democratic Avenues - A Systematic Literature Review of Democracy-Related IS Research 207-233
  Sampo Noponen, Markus Salo
• Reclaiming Contemporary Information Systems: The Sociotechnical Toolbox 234-259
  Peter Bednar
• Navigating the Misfit Between Rigid Security Standards and Human Activity Systems 260-277
  Moufida Sadok
• From Participation to Production: A Call to Action for Reconceptualizing Socio-Technical Systems through a Gender-Inclusive Design Framework 278-293
  Laura Tarantino

Paper Session 5 - Human-AI Collaboration & Creative Digital Systems

• AI and Socio-Technical Transformation in the Creative Digital Industries 294-305
  Marija Topuzovska Latkovikj
• From Error Eradication to Productive Fallibility: A Socio-Technical Perspective on Human-AI Oversight 306-322
  Federico Cabitza, Luca Marconi
• Speculative Design of a Human-AI Interface for Collaborative Football Video Analysis Informed by In Situ Reflective Practices 323-331
  António Correia, Antti Nyman, Dennis Paulino, Ramon Chaves, Daniel Schneider, Benjamim Fonseca, Tommi Kärkkäinen

Paper Session 6 - Information Infrastructures & System Adaptability

• AI for Resilient Health Systems: An Information Infrastructure Perspective 332-354
  Paolo Spagnoletti, Aysel Alizada, Francesco Nesta
• NOMIS Beyond Modelling: Towards Business-Centred Adaptable Information Systems 355-367
  José Cordeiro